If we have made a mistake, we would rather just fix it now than get involved in a lengthy appeal that isn’t terribly satisfying for you or VA.
Final Note: VA exists to serve those who served and their survivors.
I have worked for VA for over 36 years and the overwhelming majority of people who work for VA are committed to the mission.
If we are not clear or you think we have made a mistake, let us know so we can both fix it, and provide a learning opportunity for our staff to serve other Veterans better.
Dealing with large organizations can be frustrating.
To qualify you must have between 60 and 180 days left on active duty.Some claims, such as those involving participation in nuclear tests, covert operations, military sexual trauma or other similar circumstances where records may be difficult to locate can and frequently do take longer, sometimes much longer. To meet the challenge of a rapidly growing claims volume, VA has been provided with significant numbers of new staff in the last couple of years.